Phase 3: Launching

for Eau Claire Business Startups

With your business set up, it’s time to bring it to life. This phase focuses on what comes next—finding customers, building your team, and making your presence known. Whether you’re planning a soft opening or a big launch event, the resources below will help you start strong and grow with confidence.

Start Here

Choose a step or scroll down for recommended resources.

Hire Employees

View Resources →

Host Your Opening

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Promote Your Business

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Stay Compliant

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Collect Feedback

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Plan For Growth

View Resources →

Hire Employees

View Resources →

Host Your Opening

View Resources →

Promote Your Business

View Resources →

Stay Compliant

View Resources →

Collect Feedback

View Resources →

Plan For Growth

View Resources →

Step #1: Hire Employees

If your business plan includes building a team, now’s the time to get ready for hiring. That means understanding employment laws, setting up payroll systems, and registering with state and federal agencies. Eau Claire has local and regional partners who can help you recruit talent, write job descriptions, create onboarding processes, and more that set your employees up for success.

Guides


Who Can Help

Workforce Resource Inc.

Offers job training and placement services for individuals seeking employment in various industries
🔗 workforceresource.org

Job Centers of Wisconsin

Offers job search assistance, career planning resources, and access to unemployment benefits and other support services
🔗 jobcenterofwisconsin.com

Wisconsin Department of Workforce Development

Offers workforce resources and programs including apprenticeships, job training grants, and unemployment insurance
🔗 dwd.wisconsin.gov

Eau Claire Area Chamber of Commerce

Offers networking events, business workshops, and resources for entrepreneurs and small businesses
🔗 eauclairechamber.org

UW-Eau Claire

Offers career counseling services, internship programs, and networking events for students and alumni
🔗 uwec.edu

Chippewa Valley Technical College

Offers career counseling services, job placement assistance, and support for continuing education and lifelong learning
🔗 cvtc.edu

Staffing Agencies

Offer workforce staffing assistance for businesses
🔗 Find an Agency

Step #2: Host Your Opening

Opening day is a major milestone and a great opportunity to create buzz around your business. Whether you’re planning a soft launch or a grand opening event, local organizations can help spread the word, connect you with community leaders, and make sure everything runs smoothly. A strong start can set the tone for long-term success.

Guides


Who Can Help

Eau Claire Area Chamber of Commerce

Hosts ribbon-cutting ceremonies and provides expansive promotional support for new businesses
🔗 eauclairechamber.org

Local Media Outlets

Publishes press releases, news articles, and event notifications about new business openings

Downtown Eau Claire Inc. (DECI)

Helps downtown businesses plan and promote grand openings, including access to DECI’s marketing channels and local event calendars
🔗 downtowneauclaire.org

City of Eau Claire Licensing Division

Assists with temporary permits for events that may include food, outdoor signage, or live music
🔗 eauclairewi.gov

Step #3: Promote Your Business

Marketing your business is about more than placing ads; it’s about connecting with the right audience. From building a website and growing your social media presence to joining local business groups and attending networking events, there are many ways to get noticed in Eau Claire. Regional partners can help you craft a strategy that fits your goals and budget.

Guides


Who Can Help

Volume One Magazine

Offers print and digital marketing opportunities for businesses
🔗 volumeone.org

Leader-Telegram

Offers print and digital advertising opportunities for businesses
🔗 leadertelegram.com

WEAU Marketing

Offers broadcasting and other digital advertising solutions for businesses
🔗 weaumarketing.com

WQOW

Offers broadcasting and other digital advertising solutions for businesses
🔗 wqow.com

Mid-West Family Broadcasting

Offers radio and digital marketing solutions for businesses
🔗 midwestfamilyeauclaire.com

City of Eau Claire Recreation Division

Offers sponsorship and advertising opportunities for businesses
🔗 eauclairewi.gov

Marketing Agencies

Offers marketing and promotion assistance to businesses
🔗 Find an Agency

Step #4: Stay Compliant

Launching your business isn’t the finish line; it’s the beginning of ongoing responsibilities. From renewing licenses and permits to filing taxes and maintaining insurance, staying compliant helps protect your business and keep operations running smoothly. Eau Claire offers support to help you stay organized and up to date with local, state, and federal requirements.

Guides


Who Can Help

City of Eau Claire Licensing Division

Handles city-level business licenses, including alcohol licenses, secondhand dealer licenses, and others required to operate within city limits
🔗 eauclairewi.gov

City of Eau Claire Planning Division

Provides guidance on zoning requirements, conditional use permits, and sign approvals. A good first stop if you’re unsure whether your business is allowed at a specific location
🔗 eauclairewi.gov

City of Eau Claire Inspections Division

Oversees building permits, occupancy inspections, signage permits, and code compliance to ensure your physical space meets city requirements
🔗 eauclairewi.gov

City of Eau Claire Fire Department

Conducts fire safety inspections for commercial spaces and enforces fire code compliance, which are required for most businesses occupying a new or renovated space
🔗 eauclairewi.gov

Eau Claire City-County Health Department

Issues licenses and conducts inspections for food and beverage businesses, personal care services (like salons), and other health-regulated industries
🔗 eauclairewi.gov

Wisconsin Department of Safety & Professional Services (DSPS)

Handles state-level licensing for a wide range of regulated professions, including contractors, cosmetologists, engineers, and others
🔗 dsps.wi.gov

Wisconsin Department of Revenue (DOR)

Administers seller’s permits and collects state sales tax
🔗 revenue.wi.gov

Step #5: Collect Feedback

Once your business is up and running, your customers become one of your most valuable resources. Listening to their feedback can help you fine-tune your offerings, improve service, and build lasting loyalty. Whether it’s through surveys, reviews, or informal conversations, creating a system for gathering and responding to feedback will help your business grow stronger over time.

Guides


Who Can Help

Google Forms

A free, simple tool to create surveys and collect customer feedback with automatic data organization and real-time response tracking
🔗 workspace.google.com

Typeform

Provides engaging, conversational online forms and surveys designed to improve response rates and deliver detailed customer insights
🔗 typeform.com

SurveyMonkey

An easy-to-use online survey tool that helps businesses create customized questionnaires to collect customer opinions and measure satisfaction
🔗 surveymonkey.com

Qualtrics XM

An advanced feedback management platform offering tools for customer experience surveys, analytics, and actionable reporting
🔗 qualtrics.com

Google Business Profile

Allows businesses to collect and respond to customer reviews on Google Search and Maps, plus track customer engagement metrics
🔗 business.google.com

Yelp For Business Owners

Enables businesses to monitor, respond to, and analyze customer reviews on Yelp, helping improve reputation and customer relations
🔗 business.yelp.com

Hootsuite Insights

A social listening tool that helps track customer sentiment and feedback across social media platforms, enabling timely responses and trend analysis
🔗 hootsuite.com

Step #6: Plan For Growth

Even after you open your doors, your business journey is just beginning. Whether you’re looking to expand, add new products or services, or open a second location, there are resources available to help you grow strategically. Keep track of your metrics, revisit your business plan often, and lean on local experts when you’re ready to take the next step.

Guides


Who Can Help

UW-Eau Claire Small Business Development Center (SBDC)

Provides free, one-on-one advising for growth-stage businesses, including help with expansion planning, financial forecasting, hiring strategy, and operational scaling
🔗 wisconsinsbdc.org

Western Dairyland Economic Opportunity Council

Supports small businesses in scaling operations, reaching new markets, and expanding their customer base, especially in rural and underserved communities
🔗 westerndairyland.org

Eau Claire Area Economic Development Corporation

Offers support for growth-oriented businesses through strategic planning, site selection, financing options, and connections to regional economic development tools
🔗 eauclaire-wi.com

Wisconsin Economic Development Corporation (WEDC)

Provides a wide range of state-level grants and tax credits for business expansion, export readiness, workforce training, and innovation initiatives
🔗 wedc.org

Helpful Guides

Learn more about key topics you’ll encounter during this phase of starting your business.

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Get Connected

Reach out to the City of Eau Claire Economic Development Division for introductions to local partners who can help you prepare for opening day.